Privacy policy
Effective October 19, 2026. This policy covers thesoftwaredoctor.com, the site of The Software Doctor, a web studio run by Andrew Lowery.
What we collect
If you book a call, ask for a Free Website Diagnosis, or write through the contact form, you send:
- Business name
- Your name
- Email address
- Phone number, if you include one
- Website address, if you include one, or a note that there is no website yet
- Business type, if you include one
- Platform, if you know it
- Symptoms you select
- Your main goal and timeline
- Anything else you write, or what you need help with
- Whether the note is a diagnosis, a booking or a general contact
- Which part of the site you wrote from
- Campaign tags from the link that brought you here, when the link has them (utm_source, utm_medium, utm_campaign)
The phone number is optional. Please don’t send passwords, payment card numbers, or anyone else’s private information.
How we use it
Andrew reads what you send so he can reply, schedule a call, and email your website diagnosis. We usually reply within 1 business day. We don’t sell personal information, and we don’t use it for advertising profiles.
Who handles it
The site is hosted on Netlify. Form notes are delivered to Andrew@TheSoftwareDoctor.com through Netlify Forms. Netlify processes those submissions as our host. You can read Netlify’s own privacy policy at netlify.com/privacy.
Analytics
The public site does not run visitor analytics unless Andrew turns a measurement tool on later. If that happens, it will be a privacy-friendly count of visits, such as Plausible or Google Analytics 4 with IP anonymization. It will not be used to sell ads. This page will be updated when that changes.
How long we keep it
We keep form notes for as long as we need them to answer you and to keep a record of the work you asked about, then delete them. Email Andrew if you want your note deleted sooner.
Your choices
Email Andrew@TheSoftwareDoctor.com to ask what we have from you, to correct it, or to ask us to delete it. You can also call or text 240-893-6247.
Children
This site is for business owners. It is not directed at children under 13, and we don’t knowingly collect their information.
Changes
If this policy changes, the new version will be posted on this page with a new effective date.
Contact
The Software Doctor, Andrew Lowery. Serving businesses across the United States. No street address is published on this site.